Terms and Conditions
Last Updated: 06/26/2026
1. Introduction
These Terms and Conditions govern the truck dispatch, freight coordination, and transportation consulting services provided by Semper Fortis Logistics LLC ("we," "us," or "our") to you, the customer ("you" or "your"). By requesting dispatch services, scheduling a consultation, or using our website, you agree to these terms.
2. Scope of Services
We provide professional truck dispatch and transportation support services in the State of Texas, including load booking and negotiation for owner-operators and small motor carriers, broker and shipper paperwork, rate confirmations, credit checks, invoicing support, intermodal dispatch assistance, and transportation consulting. The specific services to be performed will be agreed upon during onboarding or in a written service agreement. We reserve the right to refuse service if required authority, insurance, or compliance documentation is inactive, incomplete, or if working conditions would create an unsafe or unlawful arrangement.
3. Payment Terms
Authorization: Because we operate via a Mail Order / Telephone Order (MOTO) system, payment information may be collected securely over the phone. By providing your credit or debit card details, you authorize Semper Fortis Logistics LLC to charge your card for the agreed-upon amount for services rendered.
Billing Cycle: Prepaid weekly plans, postpaid percentage plans, and other billing arrangements will be outlined in your service agreement or onboarding materials. Recurring charges may apply for ongoing dispatch services unless otherwise stated.
Price Adjustments: If the scope of dispatch or administrative support required exceeds what was originally agreed, we will contact you to approve any revised fees before proceeding.
4. Cancellation and Scheduling
Notice Required: We require at least 24 hours' notice to cancel or reschedule a scheduled consultation or service appointment.
Late Cancellation Fee: Cancellations made less than 24 hours before a scheduled appointment may be subject to a cancellation fee of $100.
Access and Setup Fee: If our team completes onboarding steps and cannot proceed due to missing documentation, inactive authority, or failure to provide required carrier information at the scheduled time, you may be charged a setup or trip fee of $150.
5. Refund Policy
Due to the operational nature of dispatch services, we do not offer cash refunds on completed service periods. However, your satisfaction is important to us. If you have a legitimate service concern related to work performed during an active billing period, you must contact us within 24 hours. We will review the matter and, where appropriate, address the concern through continued support or adjustment of future service in accordance with your agreement.
6. Liability and Damages
We perform dispatch and administrative services with professional care. We are not a motor carrier, freight broker, or insurer unless expressly stated in a separate written agreement. Our role is to assist you in coordinating freight under your authority.
We maintain appropriate business insurance for our operations. Our liability for errors or omissions in dispatch support is limited to the terms of our agreement and applicable law.
We are not liable for freight delays, cargo loss or damage, broker non-payment, detention disputes, road conditions, mechanical failures, or other events arising from transportation operations outside our direct control.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from these terms will be resolved in the courts located in Brazoria County, Texas.
8. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@semperfortislogistics.com
Phone: (346) 341-5526
Address: 9702 Opal Gates Dr, Rosharon, TX 77583